Payment Policy

Payment Policy

Last updated: December 27, 2025

To place an order on Belrose London, add your selected items to your cart and proceed to checkout. You will be able to review your order total and choose your preferred payment method to complete the purchase.

All payments must be successfully completed before an order is processed or dispatched.

1. Accepted Payment Methods

We accept the following secure payment methods:

  • American Express

  • Apple Pay

  • Google Pay

  • Maestro

  • Mastercard

  • UnionPay

  • Visa

Available payment options may vary depending on your device, browser, or payment provider.

2. Payment Processing

Full payment is required at the time of checkout.
Orders will only be processed and dispatched after successful payment confirmation.

If your payment is declined or fails, the order will not be completed. Please check your payment details, ensure sufficient funds are available, or try an alternative method. If issues persist, contact your bank or payment provider.

3. Pricing & Currency

All prices are displayed in GBP (£) and include all taxes and charges.
The total order cost is shown at checkout before payment is confirmed.
No additional payment processing fees are applied.

4. Secure Payment

All transactions are processed through secure, verified payment gateways using SSL encryption.
We do not store or have access to your full payment card details.

5. Payment Verification

To protect both customers and our business, some transactions may require additional verification. Orders will only be processed once verification is complete.

6. Refunds & Chargebacks

Refunds are handled according to our Return & Refund Policy.
Any unauthorized or unjustified chargebacks may be disputed.
If you experience a billing issue, contact us first at support@belroselondon.com so our team can assist promptly.

Contact Information

If you have any questions regarding payments, billing, or checkout, please contact us using the details below.

Store Name: Belrose London
Business Address: 1 Hillmarton Road, Islington, London N7 9JE, United Kingdom
Email: support@belroselondon.com
Phone Number: +44 7734 726582
Contact Form: Here

We aim to respond to all enquiries within 24 hours.

Customer Service Hours

Monday to Friday: 9:00 AM – 9:00 PM (GMT)
Saturday & Sunday: Closed